EP 0344Global View

Booking A Hotel Room

A

Madison Suites, how may I help you?

B

Yes, I’m calling from Mexico. I will be in town next week and would like to know if you have availability.

B

OK ma’am, can you tell me the date you expect to check in?

A

Yes, July ninth. I will be there for seven nights.

B

We have a junior single suite or a superior double suite available for those dates.

A

What’s the difference?

B

The junior suite is smaller and has one twin bed, while the superior suite has a double bed and mini-bar.

A

OK, I would like to reserve the superior suite. Is breakfast included?

B

Yes, a buffet breakfast is served every morning. I will need your name and your credit card details in order to complete the reservation.

A

Sure, my credit card number is...

核心词汇

buffetN

a meal laid out on a table or sideboard so that guests may serve themselves

reservationN

an arrangement to secure accommodations at a restaurant or hotel

availablityN

the quality of being at hand when needed

check inV

confirm details at at front desk

superiorA

better than others

suiteN

a connected series of rooms to be used together

reserveV

to keep back or save for future use

拓展词汇

room serviceN

Food and beverages served to a guest in his or her hotel room.

conciergeN

some one who handles luggage and mail, makes reservations, and arranges tours

maidN

A woman servant employed in cleaning.

chauffeurN

To serve as a driver for another person